CRM 2016 Upgrade Service - Case - Environments
We have recently made our last push to CRM 2016 (on-premise). Our Support team has suddenly noticed that for any given Case under [General > Contract and Product Information] it has started to list ALL Active Environments. In past, it used to only show a linked Environment to the given Case.
Similarly, for each given Case under [Invoice Products] its listing all Products.作者: Chee Ta 的来源 发布者: 2017 年 12 月 27 日
Here are the troubleshooting steps:
- Make sure relationship exists between the entities & its searchable
- In Subgrid properties, verify the Data source section for the option - 'Only Related Records' selected in
- If there is no direct relationship between entities, some JS webresource might be used to filter records using fetchxml - this may be broken